FAQ

Where’s My Package?

Your order is on its way! As noted on your order status page and in our shipping policy, delivery typically takes 5–25 business days. Most packages arrive sooner rather than later, though some may take a bit longer if they’re heading to remote areas. Either way, every order is guaranteed to reach you.

Why didn’t all my items arrive together?

If you ordered multiple items, they might arrive in separate packages. This helps us keep shipping low-cost and even free on most orders!

Where Do Our Orders Ship From?

We ship directly from our trusted manufacturers and suppliers, who have warehouses in different locations worldwide. This allows us to offer super affordable international shipping—or even free shipping—by passing those savings straight to you. Your order comes straight from the source, helping you get your items faster and cheaper!

What Is Your Return and Refund Policy?

Because we ship directly from our manufacturers, we’re unable to accept returns for size changes or if you simply change your mind. Please double-check the size charts for each item before ordering.

If your item arrives damaged, is missing, or you receive the wrong product, we’ll promptly send a replacement. If the item is out of stock, you can choose a refund or select a different item—whichever works best for you