DDLGIRL POLICIES
Terms & Privacy β¨π§Έ
Welcome to DDLGIRL! By placing an order, you agree to our Terms & Conditions and Privacy Policy. β
Shipping π
Orders usually arrive in 5β25 business days, depending on your location.
β’ If your order includes multiple items, we may send them in separate bundles, but everything will arrive safely. π§Έπ
β’ We cannot take responsibility for parcels once they leave our nest. Please ensure your shipping address is correct. π¬
Returns & Refunds π
Because our items are intimate or hygiene-sensitive, we generally do not accept returns or issue refunds after purchase. β¨
β’ Damaged, flawed, or incorrect items: contact us within 1 month at contact@ddlgirl.com.
β’ We will reship the correct item or provide store credit/replacement if unavailable. π
Check product details and sizing carefully before ordering. π
Order Cancellations πΌ
Once you click βConfirm,β your goodies start packing and shipping immediately. β¨
β’ Orders usually cannot be cancelled once processing starts.
β’ For urgent changes, contact contact@ddlgirl.com, but shipping may already be in motion. ππ¨
EU Consumer Rights βοΈ
EU law allows a 14-day withdrawal period, but intimate/hygiene items are exempt once delivered, if sealed. By ordering, you acknowledge this exemption.
Privacy & Data Consent π
We respect your privacy and follow GDPR regulations. By completing your order, you consent to the processing of your personal information, including:
β’ Name, email, shipping address, and payment info
β’ Interaction data on our website (pages visited, clicks, cookies, device info)
β’ Information you voluntarily provide (messages, inquiries, newsletters)
We may share your data with:
β’ Shipping and payment providers to fulfill your order
β’ Advertising partners for targeted ads
β’ Legal authorities if required by law
You have the right to:
β’ Access, correct, delete, or restrict your data
β’ Withdraw consent for cookies or newsletters at any time
β’ Data portability β receive your data in a structured, machine-readable format
β’ File a complaint with a data protection supervisory authority
You can manage cookies via our cookie banner or your browser settings. Non-essential cookies require active opt-in for EU users.
Contact Us π
Questions or concerns? Reach out anytime at: contact@ddlgirl.com
Weβre here to keep your little heart safe, happy, and excited for your new treasures! ππ§Έ