DDLGIRL POLICIES

Terms & Privacy ✨🧸

Welcome to DDLGIRL! By placing an order, you agree to our Terms & Conditions and Privacy Policy. βœ…

Shipping πŸ’Œ

Orders usually arrive in 5–25 business days, depending on your location.
β€’ If your order includes multiple items, we may send them in separate bundles, but everything will arrive safely. πŸ§ΈπŸ’–
β€’ We cannot take responsibility for parcels once they leave our nest. Please ensure your shipping address is correct. πŸ“¬

Returns & Refunds πŸ’•

Because our items are intimate or hygiene-sensitive, we generally do not accept returns or issue refunds after purchase. ✨
β€’ Damaged, flawed, or incorrect items: contact us within 1 month at contact@ddlgirl.com.
β€’ We will reship the correct item or provide store credit/replacement if unavailable. 🌈
Check product details and sizing carefully before ordering. πŸ’Œ

Order Cancellations 🍼

Once you click β€œConfirm,” your goodies start packing and shipping immediately. ✨
β€’ Orders usually cannot be cancelled once processing starts.
β€’ For urgent changes, contact contact@ddlgirl.com, but shipping may already be in motion. πŸššπŸ’¨

EU Consumer Rights βš–οΈ

EU law allows a 14-day withdrawal period, but intimate/hygiene items are exempt once delivered, if sealed. By ordering, you acknowledge this exemption.

Privacy & Data Consent πŸ”’

We respect your privacy and follow GDPR regulations. By completing your order, you consent to the processing of your personal information, including:
β€’ Name, email, shipping address, and payment info
β€’ Interaction data on our website (pages visited, clicks, cookies, device info)
β€’ Information you voluntarily provide (messages, inquiries, newsletters)

We may share your data with:
β€’ Shipping and payment providers to fulfill your order
β€’ Advertising partners for targeted ads
β€’ Legal authorities if required by law

You have the right to:
β€’ Access, correct, delete, or restrict your data
β€’ Withdraw consent for cookies or newsletters at any time
β€’ Data portability β€” receive your data in a structured, machine-readable format
β€’ File a complaint with a data protection supervisory authority

You can manage cookies via our cookie banner or your browser settings. Non-essential cookies require active opt-in for EU users.

Contact Us πŸ’Œ

Questions or concerns? Reach out anytime at: contact@ddlgirl.com
We’re here to keep your little heart safe, happy, and excited for your new treasures! 🌈🧸